Returns Policy

The Chandler Ties returns policy applies only to damaged goods. We will consider product returns if we are notified within 30 days of our ship date and will make arrangements for a replacement product.


Should you need to return any damaged merchandise, please send an email along with a photo of the damaged product to: Once you’ve received a confirming email from us regarding your request for a return, simply pack up your product, your original invoice, and a note explaining the damage, along with your contact information, including a shipping address. You will be responsible for any costs associated with your damaged good return and Chandler Ties will pay for shipping costs associated with sending you a replacement. Once we have inspected your return and have accepted it as damaged, we will send you a new product.


Ship using a trackable shipping service to:

Chandler Ties Inc.

PO Box 741

Lincolnshire, IL 60069

Attn: Returns


We will ship your replacement product within 7 days of receipt of your return.

Should you have any questions, please email us at: